Do you enjoy working independently? Are you self-motivated and able to stay focused without much oversight? Do you have a passion to learn about HIPPA and the growing field of Health Information Management? Keep reading, you might just be our client’s next Client Service Representative.
With a $450M merger under their belt, our client has quickly grown in the area of HIM. They currently work with 18,000 healthcare facilities nationwide by providing on-demand medical records and data. Though they have 5,800 employees scattered across the US, our client’s management team puts a priority on staying connected with their team, fostering a growth-based culture by way of personal and professional development.
From the office in Kirkland, you will be responsible for processing all releases of information, specifically medical record requests, in a timely and efficient manner. With diligence, you will ensure accuracy and will provide customers with the highest quality product and customer service. As a Client Service Representative, your responsibility will be to safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to medical information; moreover, you will ensure all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Responsibilities for the Client Service Representative are: