| Associate FAQ |
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The following Frequently Asked Questions are for Temporary Staffing Associates and Direct Hire Candidates. Questions for technical contractors are here.
This FAQ contains links to documents in PDF format. To view and print them you will need Adobe Acrobat Reader. Click here for a free download. |
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| Job opportunities at Parker Staffing |
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| Applying for work at Parker Staffing |
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| When you’re assigned to a job… |
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| Getting paid |
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| Tax forms and time sheet forms |
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| Benefits available |
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| Eligibility and enrollment |
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| When your personal info or availability changes… |
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| Miscellaneous |
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Job opportunities at Parker Staffing |
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| What types of jobs do you place? |
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Parker Staffing can place you in a wide range of administrative and call center jobs. A typical list of jobs is available here. |
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| Where are your jobs? |
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The majority of Parker Staffing’s jobs are in the greater Seattle area. |
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| What kind of companies do you work with? |
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We work with a variety of companies in many industries, and we’ve included a representative list of clients here. If you’re interested in a particular company or industry, please convey this to your recruiter during your interview. |
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| How do I find out about specific jobs you have available? |
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Use our online job search to see what’s available, then let us know if you find something that interests you. In addition, our recruiters are always on the lookout for jobs that will fit our associates’ needs, and they’ll contact you directly when they see a match. If you haven’t worked for us before, here’s how to get connected. |
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| When I accept a job through Parker Staffing, who am I working for? |
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When you accept temporary work through Parker Staffing, we are your employer. We are responsible for paying the employer portion of your payroll taxes and the mandatory insurance. For information about what we offer associates, click here. |
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| I know you do temporary placement, but I’m interested in a permanent job. Can Parker Staffing help with that? |
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Yes, we have recruiters who specialize in direct hire placement. Please contact Courtney O’Brien-McFarland at courtneyo@parkerservices.com or Erin Hayden at erinh@parkerservices.com. Both recruiters can be reached at (206) 447-9447. |
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| I’m interested in working for you. What do I do? |
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The first step is getting connected with us to start the application process.
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- EITHER find a job you’re interested in and submit your resume to the e-mail address provided.
- OR register online to create a MyParker account where you also submit your resume and give us additional information about your background, interests, and more.
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| A recruiter will review your information and respond within two business days. If we expect to have positions that will complement your skill set, we’ll ask you to come in for an in-person interview. |
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| What happens during the interview at the Parker offices? |
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| Prior to the interview we’ll ask you to complete some online skills assessments to help us pinpoint your level of expertise in several areas such as specific software programs, typing, grammar, and vocabulary. These skills assessments are web-based so you can take them at home or wherever else is convenient. |
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| During the interview we will take the time to get personally acquainted with you, so that we can be sure to place you in a job you will like. |
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| After the interview, if we anticipate having jobs that will fit your skills, we’ll ask you to fill out some forms. These include tax forms and authorizations for a background check and reference check. Once we have completed this new-hire process, you’re eligible to accept jobs at any of our client companies. |
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| Do I need to bring anything with me to the Parker interview? |
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Yes, please bring:
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- Identification to complete an I-9 Form, which confirms you are authorized to work in the United States. Please see the last page of the form below for exact requirements regarding forms of identification.
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Download: Form I-9 Eligibility Verification (PDF) |
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- Current reference information that includes names and phone numbers of your past supervisors. Please also bring their e-mail addresses if you have them.
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| I used to work for Parker. How do I reapply? |
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Just call one of our Staffing Recruiters, at (206) 447-9447, who’ll be happy to help you update your profile with us and assist you with updating any necessary forms. |
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| I need technical support to complete your online evaluations. Who do I contact? |
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Please contact our online assessment partner ProveIt directly at ProveItHelp@Kenexa.com or (877) 622-8684. Technicians are available to assist you Monday through Friday, 8am-5pm Pacific Standard Time. |
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| I have questions about my assignment. Who do I call? |
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Any of our staffing recruiters can help you. Please call (206) 447-9447 for assistance. |
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| The company you assigned me to wants to hire me full time. What do I do? |
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Congratulations! Many of our clients make offers of employment to our associates. Please contact of our Staffing Recruiters at
(206) 447-9447 so we can assist you with the transition to full-time employment. |
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What if I’m not able to go to my assignment
as scheduled? |
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Please call (206) 447-9447 as soon as you know you are unable to go to a scheduled job. During business hours, you may ask for a Parker Staffing recruiter. After hours, follow the prompts to deliver your message to the correct voice mailbox. If you will be out multiple days, we ask that you contact us each day by 3:00 p.m. to give us a status report on whether you will be returning the next day. |
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| I’ve accepted a permanent position. What do I do? |
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Please contact one of our staffing recruiters at (206) 447-9447 as soon as you decide to accept a permanent position. We ask for a minimum of two weeks’ notice for any assignment you are unable to complete, so that we can make alternative arrangements for the client company in an appropriate timeframe. |
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| Am I required to take a lunch break and rest breaks? |
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| If you are a non-exempt employee and you are scheduled to work for five hours or more, you are required in the state of Washington to take at least a 30-minute lunch break (unpaid). Ten-minute rest breaks are required during each four-hour period worked. |
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| If you are an exempt employee, these requirements do not apply. |
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| For more information or clarification regarding your exemption status, please call one of our recruiters at (206) 447-9447. |
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| Who pays me? |
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If you accept temporary job assignments, Parker Staffing Services pays you. We also pay the employer’s share of mandatory taxes and insurance for you and all our associates. |
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| How often do I get paid? |
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We process payroll weekly. Our work week is Monday through Sunday, and you get paid every Friday via direct deposit for the previous week’s work. We handle payroll in-house, so should an issue ever arise, your recruiter can walk down the hall and resolve it immediately. |
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| How do I get paid? |
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For maximum convenience and security, we offer direct deposit for all of our associates. We send the direct deposit advice (which is like a pay stub) to you via postal mail. |
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| How and when do I report my hours, so I can get paid on time? |
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| You need to fax a time sheet to us before noon Monday for the previous week. Here’s how: |
| 1. Have your supervisor sign your time sheet. |
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| 2. Fax it to (206) 326-5270 or (206) 223-8227. |
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| If your time sheet is received before noon Monday, your direct deposit will be made before close of business on Friday of that week. |
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| How do I sign up for direct deposit? |
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1. Fill out a direct deposit form (download it below), indicating whether you want your pay deposited in a checking account, a savings account, or split between the two.
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| 2. Gather the following documents: |
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- For checking accounts, a voided check. If you don’t have checks, give us the routing and account numbers for your account.
- For savings accounts, a personalized savings deposit slip.
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| 3. Mail the direct deposit form along with the appropriate documentation to us—or drop the documents by our office—at: |
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Parker Staffing Services
605 Fifth Avenue South
Suite 850
Seattle, WA 98104
Download: Direct Deposit Form (PDF) |
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| I missed the payroll cut-off time. When will I get paid? |
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Time sheets received after noon on Monday will be processed in the following week’s payroll. |
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| My supervisor is out of the office and can’t sign my time sheet. What do I do? |
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If you are unable to get your time sheet signed and submitted by noon on Monday, please contact Senior Recruiter Deborah Lane at (206) 652-1505 or dlane@parkerservices.com. |
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| I didn’t get paid. What do I do? |
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If you submitted your time sheet and didn’t receive your pay, please contact Deborah Lane at (206) 652-1505 or dlane@parkerservices.com. |
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| How can I change my W-4 form? |
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| Fill out a new form (available below) and mail it to us at: |
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Parker Staffing Services
605 Fifth Avenue South
Suite 850
Seattle, WA 98104 |
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| Or you can just stop by at any time and fill out a new form in person. Either way, until we receive this form, we are unable to make any changes. |
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| Download: W4 Employee’s Withholding Allowance Certificate (PDF) |
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| When do you mail W-2 forms? |
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We mail Form W-2 Wage and Tax Statements to associates on or before January 31 for the preceding year. If you haven’t received yours by then, please e-mail W2@parkerservices.com or call (206) 447-9447 and ask for extension 1040. |
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| Where can I get a new time sheet? |
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Here’s the form:
Download: Parker Time Sheet (PDF) |
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| Do you offer holiday pay? |
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| Parker Staffing associates who accumulate 1,100 hours within the 39 weeks preceding the holiday will be eligible to receive holiday pay for the following six holidays, if the holiday falls on a scheduled work day: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. |
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| To receive holiday pay you must work 24 hours during the week of the holiday. Holiday pay is paid at the regular straight time rate you are paid at the time the holiday occurs. Holiday pay is paid out in a separate check and is issued on the Friday two weeks after the holiday. |
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| What medical, dental, and vision insurance is available? |
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For eligible associates, Parker offers the following benefits:
- Medical We contribute 65% of the monthly premium for associates. Medical insurance for your dependents is 100% associate-paid.
- Dental premiums are 100% associate-paid. Dental premiums for your dependents are also 100% associate-paid.
- Vision premiums are 100% associate-paid. Vision premiums for your dependents are also 100% associate-paid.
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| If I want medical insurance, do I also have to choose dental and vision? |
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No. You may choose either one, or two, or all three. |
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| Do you have a 401(k) retirement plan? |
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Parker offers a matching voluntary 401(k) retirement plan to associates who meet the following criteria:
- Six months of service (from date of first check)
- At least 18 years of age at date of enrollment
Contributions to the 401(k) plan will be deducted from each payroll for which you are paid. Open enrollment occurs quarterly—March, June, September, and December—for deductions beginning in April, July, October, and January. For more details, please request our summary plan description from Benefits Administrator Erica Levine. You may reach her at erical@parkerservices.com or (206) 447-9447. |
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| What is a Section 125 Premium-Only Plan (POP)? |
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This is a tax-savings plan that lets you have the cost of your medical and dental insurance premiums deducted from your pay before taxes are calculated. For most employees, this means that taxable income is reduced and take-home pay is increased. You are eligible for this benefit as soon as you’re eligible for health insurance, and you may sign up using the form below. For more information, contact Erica Levine at erical@parkerservices.com or (206) 447-9447. |
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| How do I establish eligibility for medical, vision, and dental benefit coverage? |
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- You must have worked a minimum of 1000 hours through Parker.
- You must maintain a minimum average of 32 hours worked per week during each five-week eligibility period.
Full details regarding eligibility and plan coverage, including an explanation of five-week eligibility, are available from our benefit administrator, Erica Levine. Contact her at (206) 447-9447. |
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| I missed the enrollment deadline; may I begin benefits next month? |
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It depends on your particular situation. To learn more, please contact Erica Levine at erical@parkerservices.com or (206) 447-9447. |
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| If I don’t work for Parker for a while, will that affect my eligibility for benefits? |
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Benefit hour balances are reset to zero hours for associates who have had a break in service of 180 days or longer. The last date of service is the date of the individual’s last payroll check. |
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| Do you cover domestic partners? |
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Yes. Domestic partners are eligible for medical, dental, and vision coverage. However, please note that the cost of medical premiums for domestic partners is not deducted before taxes, as it is for employees and their dependents (per the Section 125 Premium-Only Plan). |
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| Back to top |
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When your personal info or availability changes... |
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| How do I tell you when my address or other contact information has changed? |
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Just log in to your MyParker account and let us know that way. If you haven’t created a MyParker account, you can |
